Please reach us at urbanteepees@gmail.com if you cannot find an answer to your question.
** Note: all guests should bring their own head pillows for hygiene purposes.
Each teepee and mattress needs approximately 47" x 75". Please measure!
** Please note we do not move furniture. Please have the space cleared and ready to set up. We need a lot of space.
We happily deliver to Rockwall Tx and surrounding areas within 25 miles of 75032. Small fee applied outside this area. If the set-up is in a hotel we charge additional fees.
Set-up takes between 1-3 hours depending on the theme, location, and the number of guests in your party. Minimum set-up is 2 teepees.
It is recommended to book at least 2 weeks in advance or earlier. The remaining balance must be paid 7 days prior to the event, If your event is less than 2 weeks out when booked, then the payment is due in full at that time.
Once you have contacted us with your desired theme and date and it is available, you pay a $75 non-refundable retainer fee and your booking is complete! This will be added to your balance unless items are not returned in the condition they were received. It will be used to cover the cost of these items.
** Please note we are unable to hold a date without a paid deposit **
* Pick you date
* Pick one of the themes
* Choose any add-ons
* Complete your booking form on website
* Pay deposit to hold your date
* Sign your contract emailed to you
* Pay balance 1 week prior to your party
You're all set !!
All materials area thoroughly cleaned and disinfected after EACH USE, Bedding is laundered with no-hypoallergenic products. We are a sleepover business and pay special attention to the cleaning process. Equipment not suitable for washing (teepees, mattresses , etc. is cleaned with disinfectant and a UV light sanitzer .After the cleaning process, all items are stored in containers with locking lids and sealable bags in a temperature controlled environment.
The remaining balance is due 1 week prior to your party date. Currently taking Zelle and Venmo. Credit cards can be used with Venmo (3% fee).
Parties can be rescheduled for a later date. Security deposit is non-refundable but transferable . If canceled within 7 days, funds are only transferable or 50% refundable.
Typically for 24 hours. We work together with a time that works for everyone on drop-off and pick-up.
Please make sure the party area is clean, pet-free, and as open as possible. Move as much furniture out of the area you can.
Urban Teepees, LLC
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